Frequently Asked Questions

How do I receive my digital product after purchase?

Once your payment is confirmed, you will receive a download link or access instructions via email or on the website.

Are digital products refundable?

Refund policies vary. Many digital products are non-refundable due to their intangible nature, but exceptions may apply if the product is defective or not as described. Check the store’s refund policy for details.

What formats are digital products available in?

Digital products can come in various formats such as PDF, MP4, MP3, ZIP, or specific software files. The format will be specified on the product page.

Can I use digital products on multiple devices?

This depends on the product's licensing terms. Some allow use on multiple devices, while others are limited to a single device or user.

What should I do if I have trouble accessing my digital product?

If you encounter issues, contact the store’s customer support team with your order details for assistance.

How long will I have access to my digital product?

Access depends on the store’s policy. Some products offer lifetime access, while others may have a limited download or access period.